PRIVACY AND COOKIE POLICY

 

UAB Sveikatos centras „Energetikas“ values ​​and protects the privacy of its customers, therefore, in this Privacy and Cookie Policy (hereinafter referred to as the Policy), we clearly and transparently present the principles of information collection and use applied on our website www.energetikas.lt, as well as other information in order to ensure the protection of personal data.

We apply this Policy in cases where you visit the UAB Sveikatos centras „Energetikas“ website, order and purchase services on the UAB Sveikatos centras „Energetikas“ website, or subscribe to newsletters. This Policy is also intended to inform you about how UAB Sveikatos centras „Energetikas“ processes your personal data, i.e. what personal data is processed, how it is collected and further processed, how long it is stored, to whom it is provided, what rights data subjects have and where to apply for their implementation or other issues related to the processing of personal data.

When processing personal data, we comply with the requirements of the European Union General Data Protection Regulation No. 2016/679, the Law of the Republic of Lithuania on the Legal Protection of Personal Data, the Law of the Republic of Lithuania on Electronic Communications, other related legal acts, and instructions from competent authorities.

Collection and processing of personal data

In order to ensure transparency and responsible processing of personal data, to provide quality services, and to ensure customer safety and privacy during their visit, UAB Sveikatos centras „Energetikas“ processes personal data for the following purposes:

• providing rehabilitation, wellness, treatment, accommodation, catering and other services, in order to conclude and execute contracts, and administer the customer database;
• administering orders, registrations, inquiries;
• providing e-commerce services;
• conducting direct marketing, including providing information about services, special offers, and sending newsletters;
• assessing customer solvency and managing potential indebtedness;
• improving the quality of services (collecting customer ratings and opinions on the quality of services provided);
• ensuring the safety of customers, employees and premises (video surveillance) monitoring).

UAB Sveikatos centras „Energetikas“ may collect personal data only in accordance with the lawful grounds for processing specified in legal acts. UAB Sveikatos centras „Energetikas“ may also process personal data in the performance of legal obligations (in order to comply with the requirements of regulatory enactments, as well as to provide answers to lawful inquiries of state and municipal institutions, etc.) or on other lawful grounds for processing specified in legal acts.

What personal data is collected and processed?

UAB Sveikatos centras „Energetikas“ collects personal data:

• which are provided by the client directly to UAB Sveikatos centras „Energetikas“, e.g. when you purchase, order services or register for services, contact us to request information, etc., communicate or have legal relations with UAB Sveikatos centras „Energetikas”;
• which are generated when a person uses electronic means of communication, e.g. when you call us by phone, send us an SMS message, e-mail, browse the Internet, visit our website, etc.;
• which we receive from other sources, e.g. other electronic service reservation systems, if applicable, from other institutions or companies, i.e. banks, publicly available registers, etc.

UAB Sveikatos centras „Energetikas” processes data belonging to the main data categories specified below, but the list is not limited to these main categories of processed data.

The company processes the following categories of personal data:

• personal identification data: name, surname, personal identification number and date of birth, personal identification document (passport, personal identity card) data, etc.
• personal contact data: telephone number, e-mail. postal address, address, etc.
• data that is necessary for the sale of services and/or the provision of services: order data, data about the client’s health, information contained in invoices, data related to payments, etc.;
• data related to payments, accounting and settlement control, debt management and debt collection;
• data related to the assessment of the person’s solvency and/or creditworthiness;
• video data recorded by the video surveillance equipment of UAB Sveikatos centras “Energetikas”;
• other data that is collected based on clients’ consents, disagreements;

Data retention period

UAB Sveikatos centras “Energetikas” stores personal data no longer than required by the data processing purposes or provided for by legal acts, if they establish a longer data storage period. Personal data is usually stored as long as justified requirements may arise from contractual relationships or as long as it is necessary to implement and protect the legitimate interests of UAB Sveikatos centras “Energetikas”. Personal data that is no longer necessary is destroyed. When providing services, UAB Sveikatos centras “Energetikas” processes traffic data only to the extent necessary to ensure the proper provision of services, except for cases established by legal acts.

UAB Sveikatos centras “Energetikas” takes all possible measures to ensure that personal data is processed accurately, fairly and lawfully, that it is processed only for the specified purposes, in strict accordance with the clear and transparent requirements for the processing of personal data established by legal acts.

UAB Sveikatos centras “Energetikas” responsibly protects the collected data from loss, unauthorized use and changes. The premises where the collected data is stored are physically protected to prevent access by persons not employed by UAB Sveikatos centras “Energetikas”. In addition, the database storing data of visitors to the UAB Sveikatos centras “Energetikas” website is protected from unauthorized access via computer networks.

Transfer of personal data

UAB Sveikatos centras “Energetikas” may provide your personal data only in strict compliance with personal data protection requirements, only in justified cases and only to recipients who undertake to protect them properly:

• insurance companies, if the client is insured and uses services paid for by the insurance company;
• medical institutions, territorial health insurance funds, etc. institutions when providing rehabilitation treatment services;
• if this is necessary for the proper and high-quality performance of services within the company (e.g. specialists and doctors providing services may share the necessary information about the client with each other, if this is necessary for the proper, individualized, highest-quality performance of services);
• to data processors who perform certain works and provide services at UAB Sveikatos centras “Energetikas” (information technology specialists who process data to ensure the creation, improvement and maintenance of information systems);
• to courts, law enforcement agencies or state institutions to the extent that such provision is required by legal requirements;
• to other persons with your consent, if such consent is obtained in a specific case.

Rights of the personal data subject

According to the General Data Protection Regulation, you, as a data subject, have various rights that apply depending on various circumstances.

You have the right to:

• get acquainted with your processed personal data. Contact UAB Sveikatos centras „Energetikas” with a request to provide information on whether your personal data is being processed, and if your personal data is being processed, to get acquainted with your processed personal data;
• demand correction of personal data. In the event that after getting acquainted with your personal data, you determine that the data is incorrect, incomplete or inaccurate, you have the right to contact UAB Sveikatos centras „Energetikas” with a request to correct your personal data;
• demand destruction of personal dataor suspension of such personal data processing actions, except for storage. In the event that after getting acquainted with your personal data, you determine that personal data is being processed illegally or unfairly, etc. You have the right to contact UAB Sveikatos centras „Energetikas” with a request to destroy or suspend the processing of your personal data.
• demand transfer personal data to another personal data controller;
• express disagreement with the processing of your personal data;
• withdraw your consent given to UAB Sveikatos centras „Energetikas” at any time.

To exercise your rights, you can contact UAB Sveikatos centras „Energetikas” in a way convenient for you and confirm your identity so that we can provide the data specifically to you:

• by email to info@energetikas.lt (please sign the request with a qualified e-signature);
• by email to Kuršių takas 1, LT-00317, Palanga (please indicate the following data in the request: name, surname, personal identification number, contact phone number, e-mail and provide a copy of your identity card or passport);
• by arriving directly at the address Kuršių takas 1, LT-00317, Palanga.

Once we have established your identity, we will process your request immediately. We will provide you with information about the actions we have taken upon receipt of your request no later than one month from receipt of your request.

We will respond to your questions and requests regarding the processing of personal data, so please contact us at the specified accounts.
Data protection responsible person contacts: energetikas@energetikas.lt

Changes to the Privacy and Cookie Policy

When UAB Sveikatos centras „Energetikas” updates this Privacy and Cookie Policy, it will inform you about the significant changes by publishing a notice on the website www.energetikas.lt

Subscriptions

By entering your e-mail address on the UAB Sveikatos centras „Energetikas” website, you can order a subscription, which will allow you to be the first to know about special offers and news from UAB Sveikatos centras „Energetikas”.

When ordering a subscription, UAB Sveikatos centras „Energetikas” will use your e-mail address based on your consent, which you can withdraw at any time.

After sending a subscription, UAB Sveikatos centras „Energetikas” may collect statistical data about your behavior, for example, whether you opened the e-mail. email, which links you clicked.

We will process your email address for the purpose of sending the subscription until you refuse to receive offers from UAB Sveikatos centras “Energetikas”. You can unsubscribe from offers from UAB Sveikatos centras “Energetikas” by clicking on the appropriate link at the bottom of the email or in other ways specified in this Policy.

USE OF COOKIES

The UAB Sveikatos centras “Energetikas” website uses cookies.

A cookie is a small text file that is automatically created when you browse the website and is stored on your computer or other terminal device. The next time you visit the website, this file can be read so that the website can recognize your computer.

The information collected by cookies allows us to ensure your ability to browse more conveniently, learn more about the behavior of our website users, analyze trends and improve the UAB Sveikatos centras “Energetikas” website.

You can choose whether you want to accept cookies. If you do not agree to the storage of cookies on your computer or other terminal device, you can change your browser settings and disable all cookies or enable / disable them one by one.

If you do not agree to the storage of cookies on your computer or other device, you can withdraw your consent to their use at any time by changing the settings and deleting the saved cookies. If you choose to delete cookies, please note that all set options will also be removed. In addition, if cookies are completely blocked, the website will not function properly. For these reasons, we do not recommend disabling cookies when using the UAB Sveikatos centras „Energetikas” website.

UAB Sveikatos centras „Energetikas” cookies are typically used for the following purposes:

• Essential cookies: help you use our website effectively and efficiently. For example, these cookies remember the services you have previously viewed. We may also use these cookies to order services so that you do not have to re-enter your details each time you visit our website. These cookies are necessary for the proper functioning of our website.
• Statistical cookies. We use cookies to collect statistical data about the number of users visiting our websites and the use of electronic services.

All information about the cookies used on the website, their purpose, validity and the data used is provided in the table below.

Data on cookies used

Cookie name	Cookie purpose	Expiry date
wc_cart_hash_#	Required for shopping cart functionality	Persistent
wc_fragments_#	Required for shopping cart functionality	During user session login
_ga	The cookie collects information about user behavior on the website and is used to store statistical information.	2 years
_ga_#	It is used to collect data on how many times a user has visited the website, record the dates of the first and last visit	2 years